Privacy Policy laptop charging

We value your privacy. By using our site, you agree to our Privacy Policy, which explains how we collect, use, and protect your information.

Information Collection

We don’t collect personal information. Any data you share, such as case receipts or questions submitted to help train our chatbot, is used only to improve our services and provide better information to users.

Use of information

The information collected through GreenBro is used to enhance the chatbot’s ability to provide accurate and helpful responses. We do not sell or share your case information with third parties.

Cookies

GreenBro uses cookies to improve your experience and analyze site usage. You can disable cookies in your browser, but some features may not work properly without them.

Third-Party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data security

We take strong measures to protect your data, but no online transmission or storage is entirely secure. We work diligently to keep your information safe, though we can’t ensure complete security.

Data retention and deletion

You can request the permanent deletion of your data at any time¹. The retained data includes only receipt numbers, case status, and case history². This information is stored as long as your account is active.

Data breach notification

If there’s a data breach, we’ll promptly notify you. If your email is registered, you’ll receive instructions via email, and we’ll post a public announcement on our website for all users.

Changes to this Privacy Policy

Our Privacy Policy may change occasionally. Any changes will be posted on this page, and we will request your consent for major changes. Please review this policy periodically to stay informed.

¹ If you added this case via "Track my case" and want to remove it, feel free to request the deletion there. If you queried your case directly via the chatbot, no data was stored, and the case status was retrieved only from USCIS in real time. If you’d like us to store and track your case for future updates, please add your case through "Track my case".

² After the deletion request is made, the data will be permanently removed within 30 days.

Any question?

We're here to help! Feel free to reach out if you need any assistance or have any inquiries.

Send us an email